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Frequently Asked Questions

Frequently asked questions:

I am a senco/Headteacher in a school and wish to buy into your service, what do I do?

We are a traded service for schools offering support and advice for ASC, SEMH and Learning needs and our buy in paperwork is available above.

How much is a traded session and what happens during it?

A traded session is £275 per pupil.  For further information on what a session consists of, please see our allocation guidance.  See Buy in Link above.

I am a SENCO in a school and haven’t received a copy of a report, what can I do?

Please contact us on 01939 232372 (option 2) and ask to speak to Zoe who will look into what has happened for you

I am a parent looking for information on how to help and support my child.  Where can I go for further help?

Whilst we are a traded service and only work with schools, we have signposted some useful contact details for parents who may be looking at getting some advice to help their child.

Shropshire IASS is a free confidential and impartial service for parents and children with SEND looking for help:
Phone: 01743 280019 (Monday to Friday 10am – 4pm)

Shropshire Council’s Local Offer:
Telephone: 0345 678 9063
Twitter: @LocalOfferShrop

Autism West Midlands
Provide early help and advice for parents to understand autism and how you can help your child. No diagnosis is needed.  Email:
Telephone: 01743 236193